Job Description
Hays are looking for a vehicle body shop assessor / Insurance Assessor who is looking to become an Engineer in this field.
You will be working remotely in this position with a competitive salary to offer.
* To act as a technical vehicle construction and repair expert.
* To provide assistance and support and develop the skills, knowledge and experience of an office team so they become more efficient and effective.
* To carry out image-based desktop inspections and provide authority to independent and vehicle manufacturer repairers to agreed tolerance levels.
* To review cases of complaints involving technical vehicle construction and repair issues and provide guidance and recommendation on the best course of action.
* To conduct a regular sample audit of the repair network based on the Repairer Audit Policy in relation to correct claim circumstances, method, and cost of repair.
Role Profile
* Improve knowledge of colleagues.
* Share knowledge and best practice.
* Desk-based image assessment inspections.
* Technical complaint management.
* Resolution of escalated technical cases.
* Repair network audit and recommendation.
* Continual improvement of all measures.
* Resolution of escalated technical cases.
* Develop solid and productive working relations.
Important information
IM...