Freelance CRM & Email Marketing Executive
Location: Remote (West London-based team, optional office attendance up to 3 days/week)
Start: ASAP
Duration: 6 weeks (with potential extension)
We're looking for a freelance CRM & Email Marketing Executive with hands-on experience in Ometria to support an established eCommerce team during a key transition period. You'll be responsible for executing daily email campaigns across multiple markets and coaching junior team members while maintaining high standards in CRM delivery.
Key Responsibilities:
* Plan, build, and execute daily email marketing campaigns using Ometria
* Deliver CRM campaigns across multiple regions (US, UK, EU, including French-language versions)
* Step in for a team member currently on medical leave, ensuring continuity in CRM delivery
* Coach and support junior team members to build platform and CRM knowledge
* Ensure segmentation, personalisation, and targeting are effectively used in all communications
* Monitor and optimise email performance metrics (open rates, click-throughs, conversions)
* Work closely with the internal design/artwork team on creative assets
* Assist in migrating creative processes from Photoshop to Figma
Requirements:
* Proven experience in email and CRM marketing, ideally in an eCommerce or retail environment
* Advanced knowledge of Ometria platform and CRM campaign workflows
* Ability to work independently and hit the ground running
* Comfortable mentoring more junior colleagues
* Proficiency in Photoshop; familiarity with Figma is a bonus
* Highly organised with strong attention to detail
* Available for an immediate start
Contract Details:
* Rate: £160–£200/day (depending on experience)
* Location: Remote-friendly, with optional office days in West London (up to 3 days/week)
* Duration: 6 weeks initially
This is a great opportunity for a CRM and email marketing specialist who enjoys hands-on campaign execution and mentoring others. If this sounds like you, please share your profile for immediate consideration.