Overview
Analyst, Client Technologies role at Danaher Life Sciences (Pall Corporation). Join to apply for the Analyst, Client Technologies role. Pall Corporation is part of Danaher’s operating companies, focused on high-tech filtration, separation, and purification and solving customer challenges with global impact.
Responsibilities
* Manage service desk incidents and requests with a focus on providing a seamless associate experience
* Provision user computing systems and tools to ensure associates have the best resources available
* Maintain IT systems and facilities to support operational efficiency and effectiveness
* Collaborate with global, diverse IT teams to deliver comprehensive support
* Focus on complex incident and request management, ensuring timely and effective resolution
Qualifications
* Experience in OS (Client and Server), O365 applications, network, and server infrastructure and technologies
* Experience in Tier-1 & 2 service desk support and PC support with a strong customer service orientation
* Ability to focus on incident, problem, and request management
* Basic project management skills
* Experience participating in IT and business-related projects
Nice to have
* Passion for problem-solving and customer service
* Team-oriented mindset with openness to constructive feedback
* Eagerness to learn new technologies and systems
* ITIL and/or MCSA certification
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
Location information and referral notes remain for context but are not essential to the role description.
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