Viking Engineering and Development – Field Service Engineer
We look for a dynamic Field Service Engineer to support our customers by installing, troubleshooting, repairing, and maintaining industry‑leading wood fastening machines. The Field Service Engineer will oversee new machine installation from start to finish – managing setup, calibration, and hands‑on training for operators and maintenance teams. You will apply expertise in mechanical, electrical, hydraulic, and pneumatic systems daily to deliver exceptional service, ensure optimal machine performance, and set our customers up for long‑term success.
Responsibilities
* Install, service, troubleshoot, and maintain Viking equipment using electrical, pneumatic, hydraulic, and mechanical knowledge.
* Read and interpret blueprints, schematics, and technical manuals to ensure proper assembly and operation.
* Test and calibrate equipment to ensure functionality and compliance with specifications.
* Perform modifications and repairs; document changes accurately and communicate with engineering teams.
* Train customer operators and maintenance staff on equipment operation, safety, and preventive maintenance.
* Provide phone support as needed.
* Maintain strong customer relationships by addressing issues professionally and efficiently.
* Provide detailed and accurate service reports and expense reports in a timely manner.
* Ensure all work complies with company safety standards and OSHA regulations.
Required Skills and Experience
* 3+ years of experience in field service of industrial equipment or related mechanical/electrical roles.
* High mechanical aptitude, problem‑solving and troubleshooting ability, especially in electrical systems, programmable logic controllers (PLC), and mechanical systems.
* Ability to read, analyze and interpret technical journals, manuals, blueprints, and schematics.
* Experience with pneumatics and hydraulics.
* Valid driver’s license and clean driving record.
* A two‑year degree in Mechatronics or Automated Machines.
Software Experience
* Microsoft Office Suite – Word, Excel, Access, Publisher, PowerPoint, Outlook.
* Emerson and B&R Programming Software.
* SolidWorks.
Percentage of Travel Required
This role will training in our Blaine, MN location, and will office out of Blaine when in‑town. This is a high travel position, both domestically and internationally. Candidates should expect to travel extensively, drive for extended periods of time, and have a U.S. passport to travel internationally on occasion (75–100% travel on average).
Pay and Benefits
Full‑time non‑exempt position. Starting pay is $33.00 – $50.00 per hour, highly dependent on applicable experience and skills.
* Health, Dental, and Vision Insurance.
* Short‑Term and Long‑Term Disability; Basic and Voluntary Life Insurance.
* HSA and FSA options.
* 401(k) matching.
* Paid Time Off.
* Paid Holidays.
* Viking Ownership Program.
* Viking Annual Bonus.
* Mileage reimbursement.
* Travel reimbursement.
* Expense account.
If you are interested in applying for this job please press the Apply button and follow the application process.
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