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Cake decorator/maker and customer service representative

Gloucester
SA cakes ltd
Customer service representative
£20,000 - £25,000 a year
Posted: 1 October
Offer description

Cake Decoration/making at CAKE BOX

Join our team at CAKE BOX, where your creativity in cake decoration meets a supportive environment. This is more than just a job; it's a chance to be part of a company that values your growth and safety.

Job Responsibilities

* Cake Decoration: Make and decorate cakes according to provided designs and guidelines.
* Food Ordering and Cost Control: Manage food orders and control food costs effectively.
* Cake Base Preparation: Prepare cake bases and decorate cakes (full training will be provided; no baking required).
* Store Maintenance: Ensure the store is kept clean and up to brand standards at all times.
* Shift Management: Oversee store operations during your shift and report any issues to the Store Manager.
* Cash Management: Handle cash and complete daily administrative tasks responsibly.
* Customer Service: Provide excellent customer service to ensure a positive shopping experience.
* Health & Safety: Maintain health and safety standards at all times.
* Work Planning: Plan the work ahead and work efficiently.
* Communication: Communication with staff and customers is key.
* Proactivity and Responsibility: Be proactive and responsible in your role.

Qualifications and Skills

* Communication: Excellent communication skills.
* Customer Service: Minimum of 1-year experience in customer service is an advantage.
* Team Player: Ability to work well in a team environment.
* Work Ethic: Strong work ethics and pride in work.
* Eligibility: Right to work documents for the UK.

What We Offer

* Complete training provided.
* Uniform provided.
* Holiday pay.
* Opportunity to work for one of the fastest-growing companies in the cake business.
* Staff discounts.
* Annual staff party.

How to Apply

If you are interested in this position, please send your CV, and we will get back to you as soon as possible. Note: If you do not receive a response within 3 weeks, consider your application unsuccessful. Thank you for showing interest in the position.

Hours: 25-45 per week

Flexible Working Options Available

* Flexitime

Job Types: Full-time, Part-time

Pay: £10.00-£12.50 per hour

Expected hours: 15 – 45 per week

Experience:

* Retail food: 1 year (required)

Work authorisation:

* United Kingdom (required)

Location:

* Gloucester GL1 2AN (required)

Work Location: In person

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