Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD
We are looking to recruit a Digital Product Specialists who will undertake the role of functional expert for 1 or more Digital Clinical Systems.
You will have responsibility for ensuring the products are quality assured following rigorous testing, project management of technical and implementation work streams, and overseeing implementations.
This will involve close working with clinical and administrative staff across the organisation, and with regional and national partners.
Suitable candidates will be organised, enthusiastic, motivated and able to work closely with staff at all levels to promote the use of available products and ensure optimal use. In addition, candidates should be passionate about how Digital systems improve quality of care and patient safety.
The post holder will be part of the Digital Applications team within the Digital Services Directorate and will work with Project Managers, other Digital Product Specialists, Systems Developers, IT Trainers, QA Analysts and Infrastructure and Service Management teams.
Digital Services are integral to the Health Board’s clinical services plan, and play a key role in supporting thousands of staff to provide effective services. We help clinical staff manage and monitor patients throughout their care through the provision of digital applications, infrastructure, intelligence and processes.
Main duties of the job
The post holder will:
Lead on the system configuration to enable use by the service(s).
Take a lead role in the documentation of product requirements and user designs to reflect business needs
Manage implementations, including upgrades and patches, assisting with development of project plans, risk registers and regular update reports
Lead on the development of communications, training and testing plans
Actively promote the product’s benefits and implementation plans
You will need to demonstrate a passion for technology and digital working and its use to improve patient safety and care. Candidates will also need to have a general understanding of clinical information systems including the ability to undertake business analysis as part of the system life cycle, identifying opportunities to streamline business processes through the introduction of digital technology.
The successful candidate will also demonstrate excellent communication and interpersonal skills, and will be able to demonstrate the ability to lead and work effectively with teams of clinicians and other health professionals.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Person specification
Qualifications and Knowledge
Essential criteria
1. Educated to degree level or equivalent experience plus further experience equivalent to post graduate diploma level
2. IT Training qualification or equivalent experience
3. Evidence of continuing professional development, education and training
4. Self motivated enthusiastic professional
Experience
Essential criteria
5. Demonstrable experience testing and validating clinical information systems
6. Experience of quality assurance / business analysis / systems administration
7. Experience of working as part of a team across software development, training and implementation environments
8. Experience and understanding of strategic information and IT issues within a large organisation
9. Experience training and communicating with a range of individuals/teams
Desirable criteria
10. Previous experience of implementing clinical systems within the healthcare environment
11. Experience of using a project management methodology (e.g PRINCE2)
Aptitude and Abilities
Essential criteria
12. Ability to use verbal, written & presentation skills to communicate complex information to range of individuals/teams
13. Ability to plan and organise project implementation tasks
14. Competent in the use of MS Office applications
15. Ability to understand service needs and logically specify data integration / workflow solutions across multiple systems and scenario
16. Awareness & understanding of change management issues
17. Ability to make judgment using a range of information and/or situations
18. Ability to motivate individuals/teams
19. Track record of delivering high quality work in demanding timescales
Desirable criteria
20. Welsh Language Skills
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable