4,000+ employees.
Lending a helping hand. Core of company support
.
Employee Relations Coordinator
£24,000 - £32,000 (+ Benefits)
Grade:
P1
Reports to: Employee Relations Manager
Contract:
12 month fixed-term contract
Hours:
Full time 35 hours per week
Location:
Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship:
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is
not
able to offer visa sponsorship.
External closing date:
20 February :55
Internal closing date:
27 February :55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process:
One competency-based interview with an exercise
Interview date:
26 & 27 February and 05 & 06 March 2026. We will be shortlisting on a rolling basis, so please do not delay in applying.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
This is an opportunity to join Cancer Research UK's Employee Relations (ER) Team of 8. The ER team (and wider HR department) play an essential role in engaging and inspiring Cancer Research UK's large and dynamic workforce of hundreds of shops and 2,500+ office staff across the UK by delivering operational transformation, governance, and an employee experience that enables us to be an inclusive, sustainable, and agile organisation.
As an Employee Relations Coordinator, you'll play a key role in supporting the smooth and timely management of ER cases across the charity. You'll collaborate closely with ER Specialists and HR colleagues to provide high-quality administrative and casework support across a range of matters, including disciplinaries, grievances, performance, sickness absence and wellbeing. You will also provide first-line advice to managers and colleagues on ER issues via a central email inbox.
You'll help ensure our processes run efficiently by preparing documentation, supporting investigations and formal meetings, maintaining accurate case records, and helping to collate information for hearings and employment tribunals. Your work will contribute to creating a fair, consistent and supportive experience for employees and managers, helping to uphold our policies and compliance with employment law.
By the end of this contract, your legacy will be to have made a meaningful contribution to improving the employee experience at Cancer Research UK, helping to create an environment where people feel supported and enabled to do their best work. If you're an experienced ER or HR professional with strong administrative skills and experience supporting a high-volume ER case in large organisations, we'd love for you to join our mission.
What will I be doing?
* Providing high-quality Employee Relations (ER) casework support to ensure all ER cases are managed in a timely and smooth manner across Cancer Research UK.
* Managing the ER Inbox, providing first-line case advice to employees and managers covering a range of topics (such as absence, flexible working, and getting started).
* Supporting with investigations and formal meetings (including note-taking).
* Drafting and reviewing ER letters to inform employees of next steps and case outcomes.
* Arranging hearings and sending invite letters for disciplinaries and appeals.
* Accurately recording and maintaining case information, ensuring that all paperwork is of a professional standard and meets GDPR and data protection regulations.
* Supporting in collating case timelines and documentation for hearings and employment tribunals.
* Supporting with processing Occupational Health referrals in line with agreed guidance.
* Updating the Casework Tracker to ensure that we can track and report on the volume and nature of the cases we are managing.
* Analysing customer feedback survey results, sharing findings with the team.
* Maintaining the training matrix for ER‑delivered sessions, ensuring records are accurate and up to date.
* Staying updated on employment law, regulations, and external trends to aid with compliance.
What skills will I need?
* Experienced ER or HR Administrator/Coordinator within a high-volume, fast-paced HR environment in a large and complex organisation (c. 4,000+ employees).
* Experience supporting a high volume of employee relations cases with strong administrative skills, meticulous attention to detail, and robust record-keeping abilities.
* A solid understanding of UK employment law, HR policies and procedures, and how they apply across a range of ER cases (e.g. disciplinaries, grievances, capability, sickness absence/health and wellbeing).
* Excellent interpersonal and customer service skills, with a collaborative, solutions-focused approach to supporting HR colleagues and employees at all levels.
* Clear verbal and written communication skills with experience drafting and writing ER letters.
* Excellent organisational and prioritisation skills with a track record of effectively managing multiple tasks, while adhering to deadlines and working autonomously with minimal supervision.
* Able to remain resilient, calm, and composed in challenging situations.
* Ideally, available on one month's notice or less.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
Additional Information
For more information about working with us please visit our website or contact us at
For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or
0
as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.