Overview
Your role will be to provide safe and efficient maintenance of the Electrical services and equipment within the hospital as directed. You are expected to ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability, and to safeguard the future long‑term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
Responsibilities
* Ensure safety at all times.
* Assess all aspects of tasks at all times and take appropriate actions.
* Know when to request advice or assistance.
* Understand own limitations.
* Carry out reactive repairs, fault finding, servicing, commissioning and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
* Carry out Planned Preventive Maintenance to a wide range of Plant and Equipment.
* Work in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines.
* Always work in a safe and responsible manner with full regard for own and others safety.
* Attend work in compliance with the Computerised Time & Attendance System.
* Actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
* Use personal communication equipment as requested.
* Be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
* Communicate to Supervisors or Managers unrepaired faults or defects or requirements for spare parts.
* Attend on-site and off-site training as required.
* Be aware of how the Electrical Craftsperson role influences Sercos Norfolk & Norwich Contract and the wider company objectives.
Qualifications
* Completion of a recognised appropriate Electrical Apprenticeship or other relevant structured Training Program.
* Appropriate City & Guilds and/or BTEC certification.
* Proven experience of working in a similar environment.
* Knowledge and understanding of Electrical Building Services.
* Good communication and customer service skills.
Benefits
* Salary: £32,520.96 to £35,747.60 depending on experience, plus Serco Benefits.
* Pension: Up to 6% contributory pension scheme.
* Holidays: 27 days annual leave plus bank holidays.
* Training and development: wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans, 30% off at Serco‑managed leisure centres.
* Discounts: Savings across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
* ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
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