At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen. Administration Coordinator – Assessment Team Permanent Guildford: £24,000 - £26,000 Manchester: £23,280 – £25,400 Hybrid Working You know that feeling when you spot a typo in a headline and it physically hurts? Good. You’re our kind of person. We’re looking for someone who gets a thrill from perfectly formatted documents, who can juggle deadlines and who understands that behind every exam paper sat by thousands of students, there’s someone quietly making sure it all runs like clockwork. That someone could be you. You will have a 35 hour working week, 25 days annual leave, (which rises to 30 days) and with Bank Holidays and additional office closure days around Christmas on top. You will have private medical insurance and a really good pension (combined contributions up to 18.5%) We have active network groups (including LGTBQ, neurodiversity, disAbility, empowering women, ethnic diversity and wellbeing networks), an extensive online learning platform, days for volunteering and more. AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and supported to thrive. Every year, over 2,000 assessment materials—question papers, mark schemes, modified large print papers—are created, checked, and shipped out for students across the globe. It’s a mammoth operation. And it needs someone who can keep the wheels turning without losing their cool (or their commas). As an Assessment Coordinator, you’ll be the glue between Assessment Managers, Support Managers, and Senior Associates. You’ll wrangle Word docs, paginate like a pro, chase actions, coordinate comments, and make sure everything is where it should be—on time, every time. You’ll also be the kind of person who can spot a formatting error from 10 paces. This isn’t just administration. It’s precision work. It’s quality control. It’s making sure that what lands on a student’s desk is fair, accurate, and error-free. You’ll be part of a team that champions assessment quality and best practice. You’ll work across subject groups—English, Maths, Science, Humanities, and more—supporting the creation of materials that genuinely shape futures. And yes, there’s a lot of process. But if you’re the kind of person who finds joy in ticking off a well-structured to-do list, you’ll love it here. If you’ve got: • A sharp eye for detail • Strong organisational skills • Experience juggling multiple deadlines • A decent grasp of grammar and formatting • The ability to work with people right across the business then hit that apply button. Because while students are revising, someone needs to make sure the paper they sit is flawless. That someone could be you. We will be reviewing applications as they are received, so apply sooner rather than later. Please upload your most recent CV with a cover letter to explain how your skills and experience match the job description. Interviews will be from 04 August in the Manchester or Guildford office (depending upon your location). CRE23 Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary The Assessment Coordinator works closely with Assessment Managers and Assessment Support Managers on the creation and delivery management of assessment materials following a rigid assessment material creation process and schedule. They are responsible for the basic layout and pagination for draft assessment materials and progressing these materials through production systems. They may provide administrative support to the wider team and support with effective running of meetings. They build exceptional relationships with our internal team relating to the creation and management of our assessment materials and work closely with Senior Associates, agreeing actions with them and ensuring these are followed through.Each year over 2000 question papers, assessment artefacts, mark schemes and modified large print papers are papers are created, quality assured and sent to press for domestic and international qualifications by teams across Assessment. These materials are sat by 100,000s of students across three examination series and are pivotal part of their next step in education. The Assessment Management team sits within Assessment and is accountable for the quality of all assessment materials, ensuring they are error-free, valid, reliable and comply to strict regulatory conditions. They also provide assessment expertise to AQA to support work on redevelopment and reform as well as any external regulatory work and champion assessment quality and best practice. They work closely with internal teams across Assessment and COO as well as the wider business. Assessment Management is split into 7 subject groups; English, Maths, Science, Social Sciences, Humanities, Arts and Technology and Languages. The Assessment Coordinator role sits within one of these subject areas and reports to either an Assessment Support Manager or Senior Manager of Assessment depending upon which subject they are in. Activities: Support the Assessment Manager or Assessment Support Manager in the creation of assessment materials with responsibility for:basic layout and pagination in word documents for draft assessment materials (Word and GradeMaker), including mark schemes and metadata arranging the despatch of assessment material to and from senior associates involved in the creation process ensuring actions are completed by senior associates and work progressed to schedule coordinating comments exchanges, including collation of comments submitting graphics and copyright requests conducting quality checks management of assessment materials in production systems (including GradeMaker), including formatting for papers in Print Prep attending question paper process meetings (where applicable) and coordinating/updating changes to documentation preparing assessment material for typesetting additional administrative activities outside the creation process. Work collaboratively, engage and communicate effectively with colleagues across Assessment Management, Senior Associates and the wider business to ensure timely creation of assessment material and escalate issues and risks in relation to it. Contribute to the Assessment team’s successful performance by sharing best practice and ideas for ensuring processes and ways of working are as effective and efficient as possible. Manage complex administrative tasks with conflicting priorities and deadlines, whilst maintaining a high degree of personal responsibility, judgement and initiative with little close supervision. Maintain accurate records of progress to allow for effective reporting at team level. Ensure, as appropriate, the confidentiality, integrity and availability of information being held, accessed or processed within the remit of the post. To be successful in this role, you will need to: Have a good working knowledge and understanding of administrative procedures and office IT applications and understanding of process-type activities. Have a good knowledge of GradeMaker. Have excellent organisation and planning skills. Have excellent attention to detail and accuracy. Have excellent communication skills. Be able to work with conflicting priorities and have experience of delivering to multiple deadlines. Be able to use new technology and techniques to enhance quality and to share these with others as best practice. A good grasp of written English, including grammar and punctuation. Have a “Step up” mindset - ability to use personal judgement to resolve problems and adapt to change “Work and learn together” - build positive and proactive relationships with others. Have experience of supporting the delivery of new processes or new technologies.