Job Description
At Adaptable Recruitment we are excited to offer an opportunity for a Sales Support Executive o join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position.
Salary: up to £32,000 depending on experience
Working hours: 8.00 - 5.00 fully office based
Holidays: 25 days holiday plus bank
Role Overview:
We are seeking a motivated and organised Sales Support Executive to join a busy commercial team. This is a dynamic role focused on customer engagement, lead qualification, quote support, and sales administration. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to supporting business development activities.
Main Responsibilities to include:
* Make outbound calls to cold, warm, and dormant leads to initiate contact and assess interest
* Respond to incoming sales calls and web enquiries, providing basic information and escalating when necessary
* Build early-stage relationships with potential customers, developing rapport and trust
* Support the preparation of quotes and proposals, ensuring accuracy and timely delivery
* Follow up on sent quotes, maintain contact with prospects, and capture feedback
* Keep the CRM system up to date with notes, contact details, and activity logs
* Work closely with internal teams to ensure smooth handover of qualified opportunities
* Monitor digital enquiry channels (e.g., website, contact forms, live chat) and manage leads appropriately
* Identify opportunities for upselling or cross-selling and flag to relevant team members
* Assist with administrative tasks and follow-up activities relating to sales and marketing campaigns
* Contribute to outbound call campaigns and track outreach metrics
* Maintain up-to-date knowledge of products/services to confidently communicate with prospects
The ideal candidate:
* Clear and professional telephone manner
* Strong verbal and written communication skills
* Confident and personable with a customer-first mindset
* Highly organised, with the ability to manage multiple priorities
* Detail-oriented, especially in preparing quotes and updating records
* Positive, enthusiastic, and team-oriented
* Able to adapt in a fast-paced and changing environment
Experience & Skills
* 1-2 years' experience in a similar role such as sales support, telemarketing, or customer service (B2B experience preferred)
* Familiarity with CRM platforms (e.g., HubSpot, Salesforce) desirable
* Comfortable using Microsoft Office tools, particularly Outlook, Word, and Excel
* Exposure to technical, industrial, or commercial service environments is a plus
* Fluent in written and spoken English
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