We’re hiring: Project Manager (UK)
Join Pluro – a fast-growing Shopify agency working with ambitious, high-growth brands.
Pluro is a UK-based Shopify agency specialising in building and scaling premium e-commerce brands. We work with high-growth, founder-led businesses across fashion, lifestyle, health and beauty, delivering complex Shopify and Shopify Plus solutions.
As we scale, we’re looking for a strong Project Manager / Account Manager hybrid to take ownership of client relationships and delivery.
This is not a traditional ticket-pushing PM role. You’ll sit at the heart of our client work: managing projects, owning key accounts, and helping grow the commercial value of each relationship.
The Role
You’ll be responsible for managing the full lifecycle of our client engagements:
* Owning day-to-day client relationships across multiple Shopify projects
* Leading discovery, scoping and pre-sales conversations
* Managing delivery with our internal and partner dev teams
* Acting as the commercial owner of your portfolio: spotting upsell, expansion and retention opportunities
* Being the main point of contact from first call through to post-launch support
This role is central to our ambition to become a leading Shopify Plus Partner.
What We’re Looking For
* 2+ years in a client-facing role at a digital, e-commerce or web agency
* Proven experience managing multiple client accounts and projects in parallel
* Strong commercial instinct – comfortable discussing scope, pricing and growth opportunities
* Excellent written and verbal communication
* Organised, proactive and calm under pressure
* Genuinely interested in e-commerce, brands and how online businesses scale
Bonus (Nice to Have)
* Experience with Shopify or Shopify agencies
* Technical understanding of e-commerce builds
* Experience using ClickUp, Slack or similar delivery tools
Details
* UK residents only
* Fully remote
No recruitment agencies, please
If you enjoy owning clients end-to-end, working closely with founders, and helping scale both projects and relationships, We woul love to hear from you.
Please apply via LinkedIn.