What’s in it for you? 25 days holiday Bank Holidays | 6% pension contribution | Health and income protection insurance | Wellbeing support and long-service sabbatical | Discounted gym membership | Fantastic, modern offices | Hybrid working available (2 days WFH) Must Have’s * Proven experience in IBA operations, ideally within the Lloyd’s or London Market * Strong understanding of FCA, CASS, and regulatory compliance * Team management and leadership experience * Excellent stakeholder communication and problem-solving skills Nice to Have’s * Hands-on experience with market-facing finance systems * Track record of driving continuous improvement in operational processes * Comfortable presenting reporting and MI to senior management * Ability to support development and growth of team members So what will you be doing? * Supporting the Deputy Head of IBA with premium allocations, insurer settlements, and client accounting * Leading teams in reconciling client and insurer accounts and resolving complex discrepancies * Collaborating with internal departments to ensure smooth, accurate financial operations * Ensuring internal controls and processes are followed across all IBA functions * Preparing monthly reports for senior management * Continuously reviewing and improving IBA procedures * Coaching and developing team members to reach their potential Helpful extras * Full-time, permanent role * Based in Cheltenham – bright, modern office space * Exposure to senior leadership and strategic financial decision-making * Opportunity to make a tangible impact in process efficiency * Supportive, collaborative environment with long-term career development Interested? Send your most up-to date CV to Ellie at i2i recruitment today! mission of ‘Making Recruitment Personal’ also means making recruitment fair. We’re committed to reviewing every application with a focus on diversity and inclusion. While we aim to connect with every applicant, please note we may not be able to respond individually if we receive a high volume of interest. Rest assured, we will keep you updated on your application status