Job Description I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE environment - the role provides the chance to work within a multi-national team on an interesting programme, with brilliant growth prospects. My client offers a hybrid working model, with requirement for 2 days per week working from modern North London offices. Role & Responsibilities System analysis, requirement gathering, process mapping and functional system design Creation of functional design documentation and coordinating closely with dev teams on tech requirements System customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales module End to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentation Power Platform/ low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/ stakeholder & user engagement skills Benefits The opportunity to play a key role in the advancement of a multi-national D365 solution, for a market leading manufacturer A competitive base salary and Comprehensive employee benefits package Modern state of the art offices with great in office perks and brilliant transport links Dynamic, collaborative team environment, with excellent progression prospects Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/ CRM market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to n.butter@nigelfrank.com.