Job Overview
Coventry and Warwickshire Partnership NHS Trust are excited to welcome a Full Time Band 2 Admin Support person into our dedicated Admin Team to support the Community Mental Health Older Adult Service Team based at Longford Primary Care Centre in Coventry.
The working pattern for this post is Monday to Friday 9am – 5pm.
Main Duties of the Job
The post holder will play an important role supporting our Memory Assessment and Community Dementia Service. You will be required to provide efficient and comprehensive administrative support to clinicians, admin staff and managers and you will work within an integrated and skill mixed admin team. You will be the first point of contact for patients on the telephone, which will require good communication skills.
Detailed Job Description and Main Responsibilities
We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.
Applicants will need to be computer literate in Word, Excel and Outlook mail with excellent accuracy in data inputting. You must have the ability to multitask as this role is varied and tasks can change on a regular basis. You will also need to be able to manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.
We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.
This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
Benefits
* Generous annual leave entitlement which increases during your time with us
* Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* Salary sacrifice schemes for lease car / vehicle, Cycle to Work, home and electronics, gym membership and more
* Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* Wellbeing support, including an in-house counselling service, external helpline and more
* Staff networks and support group
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