Overview
We're looking for a talented, passionate and versatile Principal Salesforce Engineer, to lead the technical direction for Salesforce programs across the Commercial domain, owning the Salesforce technical reference architecture and solution designs. You'll ensure implementations are built to design, engineering standards, security, performance, and best practices. You'll mentor engineers, drive technical quality, and partner with product, delivery, and security to realise business outcomes.
Responsibilities
* Developing solutions to the required quality, design, coding, performance and security standards, in a fast-paced agile environment.
* Creating, publishing, and maintaining architectural patterns, integration patterns, data models, security models, and performance guidelines for Salesforce deployments.
* Producing end-to-end solution designs for Salesforce programs, including data flows, integration contracts, data mapping, security considerations, and non-functional requirements.
* Conducting formal design reviews (architectural reviews) and ongoing validation to verify that implementations align with the approved designs and standards.
* Architecting and approving integration approaches with data services, external systems, and middleware (e.g., Mulesoft); design data migration and synchronization patterns; define API contracts and SLAs.
* Leading platform performance tuning, scalability planning, and capacity planning.
* Mentoring engineers (developers, architects, admins) and leading technical design reviews, championing best practices, reuse of patterns, and knowledge sharing.
* Evaluating new Salesforce features, third‑party tools, and cloud options; influencing platform strategy and roadmaps; contributing to portfolio‑level decisions.
* Taking technical ownership during incidents affecting Commercial Salesforce platforms; driving root‑cause analysis, remediation, and post‑incident reviews.
Qualifications
* Extensive software engineering experience; with focus on Salesforce in a technical leadership capacity.
* Salesforce expertise across multiple Clouds (Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud).
* Proven track record of leading design reviews, technical governance, and delivering scalable, secure solutions.
* Strong stakeholder management with the ability to present technical decisions to both technical and non‑technical audiences.
* Demonstrated mentoring and leadership of engineers; ability to influence across teams and geographies.
* Extensive experience with integrations to CRM/Marketing/HR systems and middleware (e.g., Mulesoft or equivalent), APIs, data modelling, and data migrations.
* Mastery of Salesforce development (Apex, LWC, Aura, Flows, SOQL/SOSL, governor limits) and integration patterns (REST/SOAP, Bulk API, asynchronous processing).
* Understanding of Salesforce security model, sharing rules, field‑level security, identity, authentication (OAuth, SSO).
* Salesforce Architect certifications (Architect, Technical Architect) or a pursuit toward the Salesforce Certified Technical Architect (CTA) desirable.
Benefits
* Competitive annual salary dependent on experience.
* Annual company & performance‑based bonus.
* Contributory pension scheme (up to 12 % employer contributions).
* Life Assurance (up to 10 × annual salary).
* Private medical cover.
* 28 days annual leave plus Bank Holidays.
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
* Your own Pluralsight licence and the time to use it.
* MSDN subscription.
* Training and certification opportunities.
* Wellbeing services & resources.
* AXA employee discounts.
Equal Opportunity & Diversity Statement
We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics. AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long‑term health condition. We participate in the Disability Confident ‘Offer of Interview’ scheme. This means a fair and proportionate number of candidates with long‑term health conditions or disabilities who meet the essential criteria of a job, will be offered an interview. You don’t need to share the details of your long‑term health condition or disability for your application to be considered under this scheme.
Screening & Conduct
As a regulated financial services company, all successful candidates will be subject to pre‑employment checks. Additionally, adherence to the Prudential Regulation Authority’s (PRA) Insurance Conduct Standards and the Financial Conduct Authority’s (FCA) Conduct Rules will be required. A pre‑employment screening will include identity and address; qualifications; employment history; credit check; criminal record; and directorships. If you think anything may affect these checks, please tell us. All candidates, from first‑jobbers to senior directors, are screened. Kindly note that this email address is not for dealing with job or application related queries.
Company Overview
AXA UK Support Functions power AXA’s three customer‑facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence. We have a culture of trust, respect and care, where everyone belongs. We are committed to supporting employee needs, providing meaningful career development, and celebrating differences. We encourage you to report any concerns of behaviour or processes that you believe to be inappropriate, unethical, or illegal through our dedicated hotline or email.
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