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Infrastructure support analyst

Chettiscombe
Support analyst
£32,000 a year
Posted: 20 March
Offer description

Salary: £32,000 - 32,000 per year Requirements: Strong knowledge of networking principles, including: DNS, DHCP, TCP/IP Subnetting and VLANs Experience with Windows Server (2016–2019) Proficiency in Microsoft 365, including enterprise licensing (F through E suites) Understanding of modern identity and security concepts (e.g. MFA, conditional access) Experience with Microsoft Azure (IaaS & PaaS), including security and governance Familiarity with firewall configuration and network security best practices Experience with threat hunting, vulnerability management, and security tooling Strong experience producing technical documentation Experience in a support or infrastructure-focused IT role Responsibilities: Support the modernisation and ongoing improvement of all IT systems and infrastructure Monitor, maintain, and ensure the stability and performance of infrastructure environments Assist the IT Service Desk with escalations and infrastructure-related queries Analyse existing systems and recommend improvements aligned with modern best practices Carry out regular patching, upgrades, and preventive maintenance activities Support end-user device configuration, including new hardware setup and policy/compliance management Provide clear, business-focused technical input and guidance where required Produce and maintain technical documentation for both end users and support teams Contribute to the organisations wider IT strategy and transformation initiatives Technologies: Azure Cloud Firewall Hardware IaaS Support Microsoft 365 Network PaaS Security TCP/IP Windows Office 365 More: We are seeking an experienced Infrastructure Analyst to join our collaborative IT team in Tiverton, EX16. This role offers a salary of £30,000 - £32,000 and operates Monday to Friday, from 9:00 am to 5:00 pm, totaling 35 hours per week. Our organization is dedicated to modernising its IT estate and implementing cloud-first and modern workplace technologies. We offer a variety of benefits including 25 days of annual leave plus bank holidays, a company pension scheme, healthcare cashback, local discounts, free on-site parking, and career progression opportunities. Join us to make a meaningful impact in a forward-thinking environment. last updated 12 week of 2026

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