The Role
The Purchasing Executive role is to secure space and to negotiate the best possible hotel rates and conditions for the TTC group business within the EMEA region; to ensure that the hotels sourced are of the required quality, standard and location as quoted and rates agreed are within budget as well as maintaining strong relationships with hotel suppliers and internal clients.
Duties and Responsibilities
1. To negotiate group and FIT rates, terms and conditions
2. To confirm group space at suitable properties within budget
3. To ensure the hotels sourced are of the standard and quality required
4. To build, develop, strengthen and maintain strong business relationship with suppliers and internal clients
5. To source alternative solutions when the requested locations/hotels are unavailable.
6. To negotiate and waive cancellation charges
7. To liaise with Sales offices, Supplier Relationship Managers, Operations, Accounts and Product-build departments when necessary
8. To communicate clearly at all levels of responsibility to make sure that information is received and properly understood
9. To enter information regarding hotels confirmed in computer systems
10. To keep up to date with market changes and new developments (ie. new hotels, etc…)
11. To establish a calendar of events for your area of responsibility
12. To manage and resolve possible complaints by liaising with suppliers and Operations/Sales
13. To deliver within deadlines
14. To follow departmental or team guidelines and procedures
15. To maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company
16. To prioritize workload according to deadline always ensuring high level of accuracy and attention to detail
Experience and Skills
17. Fluency in English & Italian, written and spoken
18. Good organizational skills, planning and good time management
19. Good negotiation skills
20. Good customer service skills
21. Ability to work individually and as part of a team
22. Proactive thinker capable of working under pressure
23. Approachable manner with both colleagues, clients and suppliers
24. Word, Outlook, Excel
25. Flexible and adaptable to changing priorities
26. Must be self-motivated, positive, confident and results driven