Job Description
We are currently seeking a dedicated and detail-oriented Business Administrator to join our team.
Working 37.5hrs per week, Mon - Fri 9am - 5pm.
About Us:
Silvercrest is a small family of nursing care homes across South Wales. Our ethos is to provide quality care, ensuring that privacy, dignity, and choice for our residents are at the heart of everything we do.
Are you organized, motivated, and meticulous? Do you have a positive mindset and a can-do attitude? We are seeking an initiative-taking individual to join our team as a Business Administrator at our Hollies Care Home.
What You’ll Be Doing:
* Ensuring the smooth and efficient management of all administrative duties within the home.
* Responding promptly and professionally to phone calls and enquiries.
* Managing financial administration, including petty cash, cash cards, and residents' personal allowances, ensuring accurate record-keeping and monthly reconciliation.
* Ensuring compliance with company policies and GDPR in all aspects of administration.
* Managing admissions and discharges, maintaining accurate and timely records for funding, occupancy, and associated documentation.
* Supporting recruitment and onboarding, including ensuring compliance with all new hire paperwork (e.g., DBS, references, contracts).
* Maintaining accurate records for staff annual leave, sickness, and payroll, providing updates to management as required.
* Supporting financial administration, including purchase orders, invoices, and reconciliation.
* Ensuring payroll software systems are accurate and up to date.
* Supporting the home manager, regional team, and residents' families with administrative tasks as needed.
* Submitting reports (e.g. internal Quality Assurance reports, and external bodies report requests) accurately, and on time.
* Maintaining organised and compliant records, including archiving within set time limits.
About The Role
What We Can Offer You:
* A supportive and inclusive work environment.
* Access to a free and confidential Employee Assistance Program (EAP).
* Opportunities for training and professional development.
* Recognition and rewards through our employee referral and appreciation programs.
What We Ask in Return:
* GCSEs in English and Maths (Grade C or above) or equivalent.
* Experience in bookkeeping, office administration, and payroll is desirable.
* Proficiency in Microsoft Office applications (Word, Excel, Outlook).
* Strong diligence, organisational skills, and decision-making ability.
* Excellent written and verbal communication skills.
* Ability to work effectively in a team and independently.
* Familiarity with care home administration is a plus but not essential.
If you are a reliable and organised individual with a passion for supporting the smooth operation of care services, we would love to hear from you! Apply now to join our team as a Business Administrator at Hollies Care Home.
Skills Needed
About The Company
SilverCrest Care, a family-run group of nursing care homes in South Wales, is dedicated to delivering high-quality, person-centered care. The organization's ethos emphasizes the importance of privacy, dignity, and choice for residents, ensuring these values are central to all operations.
The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.
Company Culture
Core Values and Mission
SilverCrest Care's mission revolves around providing compassionate and respectful care, fostering an environment where residents feel valued and supported. The company prioritizes individualized care plans, aiming to enhance the quality of life for each resident.
Work Environment and Employee Support
The company fosters a supportive and inclusive work environment, offering comprehensive training programs and opportunities for professional development. Employees benefit from initiatives such as health and wellbeing programs, employee recognition schemes, and a commitment to work-life balance. This nurturing atmosphere contributes to a positive workplace culture where staff feel valued and motivated.
Desired Criteria
* Experience of Invoicing
* Experience of Payroll Processes
Required Criteria
* Strong Communication Skills
* Strong Literacy Skills
* Experience of Microsoft Office Suite
* 1 year Administrative Experience
Closing DateSunday 14th September, 2025