Job Overview
Kopek Security & Facilities Ltd is a national provider of manned and canine assisted security services. As a company we consistently strive to deliver an exceptional standard of service.
We have a large portfolio of Key Holding sites and as such, we are looking for Response Officers to provide a mobile patrol and rapid response to security incidents, alarm activations and client's needs.
Successful candidates will work on a rota basis to cover our 24/7 operation. So, this will involve working days, nights and weekends.
Contracts will be on a zero hours basis to begin with, with the potential to move onto a full contract.
Based in our Coventry office, you will be managing and attending Alarm Responses within the following post code areas:
All CV, B. LE8, LE9, LE10, LE16, LE17, NN6, NN11 and NN18
This role requires a keen eye for detail, strong observational skills, and the ability to respond swiftly to incidents as they arise.
Duties
* Complete mobile patrols, locks/ unlocks
* Monitoring security systems
* Report outcomes to Operations supervisor team
* Complete detailed reports using various systems, so you need to be IT literate.
* Escalate incidents to Senior Management if necessary
* Report writing and making sites safe.
* Provide excellent customer service when speaking with sites and clients
* Be proactive
* A good level of English both Written and verbal
Requirements
* SIA Door Supervisor Licence as a minimum
* Full, manual UK Drivers Licence (for response)
* Proven Security Alarm Response experience.
* Computer literate (CRM systems and Microsoft)
* Excellent communication skills
* Must be confident to lone work, and be self-motivated
* Ability to work flexible hours, including nights and weekends as required by operational needs.
If you are passionate about safety and security and possess the necessary skills, we encourage you to apply for this vital role within our organisation.
Job Types: Full-time, Part-time, Zero hours contract
Pay: £13.00 per hour
Benefits:
* Company pension
* Employee discount
* Health & wellbeing programme
Application question(s):
* Valid drivers licence for manual vehicles
Experience:
* Security: 2 years (required)
Language:
* English (required)
Licence/Certification:
* SIA Door Supervisor badge (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person