Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations. We are looking for a technician in the Leeds area.
Your tasks
Responsibilities
1. Preventative & corrective maintenance of Kardex systems & solutions
2. Complete jobs in a timely manner according to set quality standards
3. Customer training (Operator, Health & Safety, Maintenance etc.)
4. Generate leads
5. Administrative management tasks (reporting, personal spare parts inventory, etc.)
6. Provide remote diagnostics (via phone or remote connection)
7. On-call service to customers
8. PLC troubleshooting & diagnostics
9. Basic Software troubleshooting
10. Understand, promote and advise on Kardex Remstar products and services
Main Accountabilities
11. Adhere to local Health and safety regulations
12. Positively represent the company with all external & internal stakeholders
13. Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
14. Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
Your profile
15. Excellent communication skills
16. Customer oriented
17. Confident, strong assertive team player
18. Good interpersonal skills
19. Ambitious and looking for growth
20. Willingness to travel
21. Service minded
22. English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
23. Local language proficiency
24. Mechanic / Electronic Training
25. Familiar with diagnostic methods / Methodological skills
26. Basic computer skills
27. PLC troubleshooting
28. Electrical & Electronic troubleshooting
29. Basic software programming knowledge
30. Logistics knowledge/ experience is a plus
31. Ability to work at height
32. Willingness to travel
Car license