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Group travel co-ordinator

Osmaston
Rayburn Tours Ltd
Travel
€35,000 a year
Posted: 10h ago
Offer description

Group Travel Co-ordinator
Salary : £25,000 - £35,000 dependent upon experience (plus bonus scheme)
Hours : Full-time (37.5 hours per week)
Location : Option for hybrid-working with a minimum of 3 days per week at our Head Office in Derby
About Us
We are a vibrant, forward thinking organisation dedicated to providing unforgettable international tour experiences for school groups. We aim to open the world to young people creating opportunities, broadening horizons, and enabling teachers to deliver meaningful learning beyond the classroom.
As our business continues to grow, we are looking for passionate individuals who share our commitment to exceptional service, meticulous planning, and inspiring travel experiences.
The Role
As a Group Travel Co-ordinator, you will play a vital role in planning and delivering bespoke itineraries for school groups travelling internationally. Working in our Derby office, you will manage all logistical elements of each group's tour, collaborating closely with group leaders and our trusted global supplier network.
You will be responsible for bringing each itinerary to life ensuring that every tour runs smoothly, meets its educational objectives, and offers an unforgettable experience for students and staff.
This is an exciting opportunity for someone who enjoys variety, responsibility, and building strong relationships with both clients and suppliers.
Key Responsibilities
Managing all communication with group leaders via phone and email, providing timely updates on the progress of their tour arrangements.
Working collaboratively with accommodation providers, transport partners, excursion suppliers, and other key stakeholders around the world.
Building itineraries that run seamlessly, with accurate timings and well coordinated logistics.
Supporting the Product Team by contributing to the development of our tour portfolio and supplier database.
Participating in the company's on call rota, providing 24 hour support to groups during their time on tour (approx. 3-5 times per year).
Representing the company on UK and overseas visits when required, including occasional travel outside core office hours.
Accompanying school groups on tour when opportunities arise, gaining valuable insight to enhance future client planning.
About You
You will be managing multiple itineraries simultaneously, so exceptional organisation and strong prioritisation skills are essential. You will thrive in a fast paced environment and demonstrate confidence when communicating with a range of clients and suppliers.
You will enjoy problem solving, have an eye for detail and take pride in delivering tours that exceed expectations. A positive, proactive approach and hands on attitude are key.
We provide comprehensive training and ongoing support, helping you build the knowledge and confidence needed to succeed.
Essential Skills & Experience
A keen interest in logistical planning within the travel sector.
Outstanding organisational skills and strong attention to detail.
Ability to manage a busy workload and meet deadlines.
Good financial and commercial awareness.
Strong administrative and IT skills.
Full UK driving licence.
Beneficial Skills & Experience
Previous experience within the travel or tourism industry.
Fluency in Italian, Spanish or French (useful for liaising with our European suppliers, though not essential).
Benefits
Competitive salary ranging from £25,000 to £35,000, depending on experience
Performance-related bonus scheme
24 days annual leave, increasing with length of service up to 27 days, plus all public holidays
Contributory workplace pension scheme
Healthcare cashback plan
Cycle to Work scheme
Flexible hybrid working programme, supporting a healthy work-life balance
Apply today!
No agencies please.

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