Project Manager
Responsible to: PMO Manager
Location: Hybrid (3 days Air IT South (Milton Keynes / Thames Valley / London))
Contract Type: Full-time
Job Purpose
Manage the successful delivery of IT projects for our clients, ensuring they are completed on time, within scope, and within budget. The role involves working closely with technical teams, clients, and third parties to deliver high-quality outcomes and maintain strong relationships throughout the project lifecycle.
Duties and Responsibilities
1. Plan, schedule, and deliver assigned IT projects in line with agreed strategies and timelines.
2. Manage multiple projects concurrently in a fast-paced environment.
3. Maintain accurate project documentation and keep project management systems updated with progress and billing information.
4. Monitor project performance, report on key metrics, and recommend corrective actions where necessary.
5. Manage budgets effectively with strong commercial awareness.
6. Identify and mitigate risks, managing changes to avoid negative impact on delivery.
7. Communicate clearly with clients, managing expectations on costs, timelines, and deliverables.
8. Collaborate with technical delivery teams and Service Support teams to ensure smooth handover at project completion.
9. Maintain compliance with the company’s Information Security Management System (ISMS) and relevant policies.
10. Act as an escalation point for project-related issues.
Qualifications, Knowledge and Experience
Essential:
11. Minimum of 3 years’ experience in IT project delivery
12. Proven ability to manage multiple concurrent projects in a fast-paced environment
13. Strong project planning and organisational skills
14. Exceptional client communication and third-party management skills
15. Ability to build strong relationships and communicate effectively at all levels
16. Excellent troubleshooting and issue management capabilities
17. Strong customer service ethos
Desirable:
18. Project management certification (e.g., PRINCE2, PMQ)
19. Experience working within an MSP environment
20. Knowledge of IT infrastructure and end-user device projects
21. Experience reporting key project metrics
What’s In It for You?
We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you’ll play a pivotal role in shaping the future of IT services while growing your career in a high-energy, rewarding role.
Joining our team comes with its perks:
22. Hybrid working options for a better work-life balance
23. 25 days annual leave plus bank holidays
24. Ongoing learning and development opportunities
25. Cycle to work scheme and technology vouchers
26. Enhanced family leave
27. Celebration day - an additional day off each year to celebrate an occasion important to you
28. Salary sacrifice pension
29. 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
30. Company social events and competitions
31. Discount and Cashback Scheme
32. Group Income Protection
33. Life Insurance
34. EAP and Virtual GP Service
Why Join Us?
This is your chance to work alongside an inspiring leadership team in an organisation that values efficiency, collaboration, and innovation. You’ll gain exposure to high-level operations and contribute to the success of a thriving company.
Apply Now
Details
Type
Permanent - Full Time
Location
Milton Keynes, Buckinghamshire
Job Function
Professional Services
Apply Now