Baltic Recruitment are delighted to be supporting an established, market leading manufacturing business with their search for a Head of Quality.
Overall Purpose:
* This position will be responsible for the QC Department and have a Quality Technician as a direct report.
Key Duties:
* Lead the transition of quality culture from compliance-driven practices to capability-led processes.
* Develop and implement quality strategies focusing on prevention and process improvement.
* Define and monitor quality KPI’s to assess process capability, performance trends, and external performance.
* Work with operational teams, process engineering, and R&D to embed quality into product design.
* Manage inspection plans in alignment with regulatory requirements and product specifications.
* Manage the complaints process.
* Act as gatekeeper for concessions process.
* Research, deliver, and coach best practice techniques in Quality Improvement.
* Ensure products meet specified quality standards.
* Identify, quarantine, and report non-conformances.
* Coordinate and follow up on complaints.
* Support Operational Excellence activities.
Key Requirements:
* Experience in a Manufacturing or Engineering environment.
The Package:
* Working hours: 35.5 hours per week, site-based. Monday – Thursday 09:00 – 17:00, Friday 09:00 – 15:00, with a 30-minute unpaid lunch break.
* Additional Benefits:
* 25 Days Annual Leave, plus Company Christmas Days and Bank Holidays.
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