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Loss prevention national control centre operative

Pontefract
Next
Posted: 7 July
Offer description

Join to apply for the Loss Prevention National Control Centre Operative role at Next

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Join to apply for the Loss Prevention National Control Centre Operative role at Next

Location: Elmsall Way


Hours: 42 hours working shifts including days, nights and some weekends


Permanent opportunity


Where will Next take you?

Next is one of the UK’s best known retailers on the high-street and most established online. Behind the scenes we are at the cutting edge of Warehousing and Logistics, employing more than 9000 people across our distribution network.

Job Description

Location: Elmsall Way

Hours: 42 hours working shifts including days, nights and some weekends

Salary starting at £12.74 per hour + shift allowance (c£27,900 per annum) PLUS Comprehensive bonus and benefits

Permanent opportunity

Where will Next take you?

Next is one of the UK’s best known retailers on the high-street and most established online. Behind the scenes we are at the cutting edge of Warehousing and Logistics, employing more than 9000 people across our distribution network.

Our success is dependent on the expertise and passion of our teams across the UK. Life as a Loss Prevention Control Room Operative at Next is full of challenges. It’s fast paced and just like fashion trends, is constantly evolving.

Online retail has never been more important than it is now. In these changing and unprecedented times, our operations and the teams within must adapt and grow to ensure that we meet the needs of over 2 million Next customers.

About the role:

In this role, you will support the Loss Prevention team in achieving a consistent approach to operate all systems including CCTV, Access Control and to remotely monitor the estate using the technology provided.

Reporting to the Loss Prevention Manager, you will ensure that all information gathered is dealt with in a confidential manner using integrity and accuracy and in accordance with Department/Company GDPR policies.

It is essential that you are a proactive, excellent communicator as you will be in constant contact with the onsite Loss Prevention Management and Officers, Police, other agencies and members of staff. Time Management is key to ensure that the appropriate issues/incidents are reported/escalated and resolved effectively and in a timely manner using the relevant device.

In order to avoid disruption to our services, a key element of this role is to manage the issue of both temporary and permanent access cards to team members, agency staff and contractors. You will be responsible for ensuring that the cards in use are audited and that unauthorised cards are removed from the system in a timely manner.

As a Control Room Operative, you will be required to focus for long periods of time at a desk, closely monitoring the CCTV across multiple sites in order to ensure Next remains a safe and secure place of work.

About you:

You will be an excellent communicator and relationship builder, able to work with people at all levels within the business, be proactive in your approach and possess strong analytical skills. You will be able to demonstrate strong technology and computer skills, able to demonstrate proficiency in the use of G-Suite, notably Google Docs and Sheets to report and analyse information

The successful applicant will have previous experience of working within a similar Loss Prevention role or a similar industry would be advantageous.

You will have a flexible approach to working hours and successfully complete a DBS application.

Please note: This role is subject to DBS and credit checks. You can find comprehensive information regarding spent and unspent convictions on the official government website: gov.uk/tell-employer-or-college-about-criminal-record .

Life at Next:


* Contributory pension scheme
* 25% discount on Next merchandise
* Up to 70% discount at our staff shops
* Eligibility to join our Sharesave Scheme
* Great food at amazing prices
* Free Parking

About Us

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!

About The Team

* Sharesave scheme
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
* Generous bonus scheme for many roles
* Restaurants with great food at amazing prices
* Access to fantastic discounts at our Staff Shops
* Free on-site parking
* 10% off most partner brands & up to 15% off Branded Beauty
* Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
* Financial Wellbeing - Save, track and enhance your financial wellbeing
* Apprenticeship - Grow and develop on the job whilst gaining a qualification
* Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email Recruitmenthelpdesk@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 01977 327 900 and leave a voicemail.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Retail

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