Job Description
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
This unique Hilton property is based outside Burton upon Trent (DE13 9PD) and is home to 28 English Football Teams. It offers 228 contemporary bedrooms, extensive food and beverage options, a spa, a fitness facility, and 13 outdoor football pitches.
Be part of a high performing team, creating a home from home for our leisure guests, world class sport teams and corporate clients.
Responsibilities
* Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
* Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
* Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
* Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
* Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
* Delight our guests: Ensure excellent service, including VIP and special guest requests.
Qualifications
What It Takes to Make the Stay: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment.
Benefits
* Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night.
* Own a piece of Hilton – through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount.
* Paid parental leave – we offer paid leave for eligible Team Members, including partners and adoptive parents.
* Personalized caregiving support – access dedicated caregiving concierge services.
* Crisis concierge – a single, compassionate point of contact for practical support and emotional care.
* Mental health resources – through our Care for All hub and Employee Assistance Program.
* Benefits availability may vary depending on location and terms of employment.
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