The post holder will provide support to the Sales Manager and Sales Team to the processing of customer quotes, orders & customer requests in a timely and efficient manner.
The role is to ensure my client's customers receive exceptionally high customer service whist ensuring orders are administered in a timely and efficient manner.
The post holder will also assist the sales team to procure and source supplies and help ensure required margins are maintained.
Key responsibilities and accountabilities:
* Processing of customer quotes and customers’ orders and ensure that the requirements of customer orders are met.
* Provide customers with the highest level of service.
* To ensure that all orders are processed within the Finance system correctly.
* Provide customers with consistent high levels of service & communication, adopting a customer comes first mentality
* Take ownership of sales orders and liaise with the warehouse/operations to ensure that the customer receives the correct product.
* Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
* Ensure customer requests are completed in a most efficient manner and required margins achieved by liaising with internal departments.
* Administrative paperwork management – Sales Orders, Purchase Orders, Sales Return Orders.
* Ensure accurate data input for customer orders, supplier orders into the CRM/finance system.
* To ensure that customer communication is maintained at all times.
* Support and assist the sales team and other departments, use personal judgementand initiative to develop effective and constructive solutions to challenges and obstacles.
* Ensure all work is beneficial towards group success and profitability.
If you are interested and meet the above criteria, please send your CV to commercial@prestige-recruitment.com or call the Commercial team on 01482 382 301 if you have any queries.
Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
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