Join to apply for the Seasonal Customer Consultant role at Body Shop (The)
Overview
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell: As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
Responsibilities
* Learn and understand our products — they’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes. We’re not just selling a skincare routine; we’re helping communities build a better life.
* Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel good.
* Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What We Look For
* Interest in connecting with customers to drive engagement.
* Open availability for evening, weekend, and holiday shifts.
What We Offer
* Comprehensive onboarding in your new position.
* Training hours for you & your team as needed.
* A 50% discount on regular products and 30% on gifts.
* Freebies when we launch new products; teams are encouraged to try them first.
* Volunteer time to spend with causes that matter to you.
* Opportunities to connect with Community Partners to drive local activism.
* Green Apron uniform; wear what makes you feel good.
* Opportunities to grow within the Brand.
* Encouragement & support to be exactly who you are; employees may join Inclusion & Belonging Networks at The Body Shop.
Talent Drivers
Collaborative Skills, Personal Conduct, Commerciality, Purpose
Note: This description focuses on the responsibilities and qualifications for the Seasonal Customer Consultant role at The Body Shop. It does not include all possible duties and may be updated without notice.
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