Join Oak Furnitureland as a Retail Sales Advisor – you’ll be the first point of contact for customers, helping them choose furniture and accessories while delivering an exceptional, consultative customer experience.
Key attributes
* Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
* Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
* Has a persuasive but authentic communication style with the ability to influence.
* Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
* Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self‑development.
* Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant and Sales Executive.
Benefits
* Uncapped commission of up to 4% on all sales, offering great earning potential.
* Pay: our salaries are competitive and reviewed every year.
* Pension: 4% employee contribution matched by the company.
* Life assurance: free cover of a minimum of two times salary up to the age of 65.
* Holidays: 28 days statutory holiday per year, pro‑rate if part‑time.
* Birthday: an additional day off for you to celebrate your birthday.
* 1 weekend in every 6 off.
* Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
* Continued development to grow skills and support future internal career advancement.
* Employee Assistance Programme: gives all employees access to both telephone and face‑to‑face counselling services.
* My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
* Free on‑site parking at all locations.
About Oak Furnitureland
We have a lot of things to be proud of here at Oak Furnitureland. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture that’s made for real life. And we keep the prices real, too.
We’ve built strong relationships with suppliers and quality control teams and have our own delivery crews and customer service centre. All this means we can get our real wood furniture and fabulous sofas into people’s homes as quickly and cost‑effectively as possible – with nearly half a million orders every year!
We make furniture for real homes, where children bounce on sofas, papers are stuffed into dresser drawers, and storage footstools are great for a quick tidy‑up. Quality is built‑in. And it’s not gone unnoticed. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running, and our photogenic furniture regularly features in magazines like House Beautiful, Good Homes, Home Style and more.
At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented, ensures better outcomes for all colleagues and the business.
We have an inclusive environment where individuals can be themselves and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if any additional support is required during the selection process, we’re happy to make the necessary adjustments for anyone that needs them.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Furniture and Home Furnishings Manufacturing
Location
West Midlands, Birmingham, West Bromwich – United Kingdom
Salary
Competitive salary, reviewed annually.
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