Overview
Customer Delivery Driver - Newport Spytty Extra
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available match closely but not exactly to the times we are advertising, we would still love to hear from you.
Click here to read more.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands End to John O Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it’s about helping others and delivering great service, with a smile.
It’s hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
Responsibilities
* Delivering your part of our customer shopping trip by: ensuring the van and trays you use are clean and kept tidy/organised; leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it; ensuring trays are washed as part of the tray wash process; loading the van as required, checking the van for roadworthiness; talking to the customer about any changes to their order, including substitutions, offering a refund for anything they are unhappy with; taking care of products/deliveries as if they were your own; explaining to the customer that they will not be charged any more for their substitutions; delivering during the customer’s time slot; calling the customer before arriving at their property if early; calling the store/centre if running 30 or more minutes late.
You will need
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
* Acting quickly to respond to the changing needs of our customers and embracing change within the store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you.
* Sharing ideas with your Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Whats in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Discounts on Colleague Clubcard and additional family card benefits
* Access to free wellbeing services with resources to support your mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, including discounts, shares, and cycle to work schemes
* Uniform provided and policies to support you for all of life’s moments
* Access to colleague networks and information about benefits available for colleagues
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We are committed to DEI and inclusive recruitment.
We are proud to be Disability Confident Leader. For information on accessibility support, please contact us. Tesco will recruit individuals who meet the job requirements and age considerations where applicable.
For more information about us please visit www.tescoplc.com
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