*Head of Service Delivery* - *Project Delivery* - *Head of Project Delivery*
An established UK infrastructure services provider is seeking an experienced and commercially astute Head of Service Delivery to lead the end-to-end operational delivery of its gas, water and power services across the UK.
The postholder will provide clear ownership across mobilisation, execution and close-out of day services, projects, frameworks and specialist works, ensuring consistent standards, strong cost control and predictable performance across regions.
The Head of Service Delivery will:
1. Own end-to-end service delivery across all operational activities.
2. Ensure works are delivered safely, compliantly, on time and within agreed commercial scope.
3. Act as the senior operational escalation point for delivery and customer issues.
4. Lead short, medium and long-term operational planning.
5. Oversee effective deployment of technicians, supervisors, plant and specialist equipment.
6. Reduce reactive delivery through structured scheduling and coordination.
7. Maintain consistent delivery standards across regions and work types.
8. Provide governance oversight across frameworks, programmes and major projects.
9. Ensure effective handover from bid/commercial award into delivery.
10. Chair programme and delivery review meeti...