Sales Concierge (Consolidations Team Member) Leeds | £25K Basic Commission | 9am–5pm, Monday–Friday Join Smile White - The UK’s Fastest Growing Dentistry Brand We’re looking for a confident, detail-driven and people-focused Sales Concierge to join our growing operations team at Smile White. In this key post-sale role, youll ensure every new aligner client feels fully supported and satisfied, while helping us maintain FCA compliance and collect valuable feedback. What Youll Be Doing: ✅ Finalise client onboarding and ensure all documentation is complete ✅ Conduct post-sale satisfaction calls and confirm confidence in treatment ✅ Check FCA compliance (training provided) ✅ Collect Trustpilot reviews to showcase our service quality ✅ Identify areas for process improvement and client experience enhancements ✅ Keep clear, accurate CRM records and escalate any compliance concerns What We’re Looking For: Experience in customer service, compliance, or sales support Healthcare or dental background is a bonus Strong communicator - clear, calm, and professional Detail-oriented, organised and confident with CRM systems Empathetic, client-first mindset with a high level of integrity Why Join Smile White? Be part of a high-growth brand reshaping the dental industry Join a supportive, friendly team where your work makes a real impact Ongoing training in compliance, dental care, and client experience