Packaging & Partnerships Account Manager
Commercial
London - The River Building HQ
Permanent
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Role & Responsibilities:
As the P&P Account Manager, you'll lead and execute sales and marketing strategies, boosting restaurant engagement in our Packaging & Partnerships (P&P) programmes and generating revenue. You'll partner with suppliers to build valuable programmes for restaurants, develop and execute sales and marketing plans for growth, oversee programme-specific reporting, and ensure maximum value for both Roo and our restaurant partners. You will report to the Head of Partnerships and Packaging.
Core responsibilities include:
* Programme Leadership & Execution (UK & EU): Lead assigned programmes in the UK and support their execution in designated EU markets. Drive these programmes to meet strategic objectives and partner needs.
* Sales Strategy & Growth: Develop and implement sales strategies to drive uptake and growth within the UK, identifying opportunities to expand partner engagement.
* Marketing Support: Contribute to marketing efforts by creating compelling value propositions and campaign materials to effectively reach restaurant partners.
* Day-to-Day Supplier Management: Manage relationships with programme suppliers, ensuring consistent service levels, quality, and adherence to terms. Act as the primary contact for operational supplier matters.
* P&P Reporting & Data Analysis: Oversee programme performance reporting, analyze data for trends and improvements.
* Reporting & Finance: Manage financial aspects, track performance, and contribute to budget reporting.
* Stakeholder Collaboration: Work closely with internal UK stakeholders and EU contacts to ensure alignment and successful programme execution.
Skills required:
* Customer-centric: Ability to understand and meet restaurant partners' needs.
* Commercially aware: Skilled in building and executing sales and marketing plans, supporting negotiations.
* Self-starter: Capable of working independently and taking initiative.
* Results-oriented: Thrive in fast-paced environments, problem-solve, and manage activities effectively.
* Clear communicator: Convey information accurately and effectively.
* Strong analytical skills: Track performance, manage data, and support financial reporting.
Requirements for the role:
* 1-2+ years of experience in account management, sales support, marketing, or business operations, preferably in e-commerce, services, or marketplace environments.
* Experience implementing sales or marketing initiatives.
* Managing relationships with stakeholders and suppliers.
* Organizational and analytical skills, with experience in reporting and data management.
* Financial administration or budget support experience is desirable.
* Ability to manage UK-based programmes and support EU execution as needed.
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