Head of Operations - Social Housing Repairs & Maintenance
Up to £115k + bonus + car allowance + benfits
Midlands Region
We're seeking a senior Head of Operations to lead a Midlands region delivering reactive and planned refurbishment works within Social Housing. The role has responsibility for several long-term, multi-million-pound contracts with a total regional turnover of circa £35-40m.
Covering the East and West Midlands, you'll set the strategic direction for the region, responsible for regional P&L, client relationships, operational performance and growth. Ideal candidates will be proven senior operational leaders with strong commercial acumen, experience managing large teams, and a background in social housing or similar asset-intensive environments.
Key Responsibilities:
1. Drive operational performance and deliver excellent customer outcomes aligned to service level agreements
2. Own and manage the regional P&L, reviewing commercial performance and reporting at Board level
3. Set a clear vision, direction and strategic goals for the region
4. Build and maintain long-ter...