Job Title: Hybrid Block Manager
Location: Birmingham
Type of Employment: Full Time, Permanent
Hybrid Working: 2 days from home, 2 days in the office, 1 day on site
Salary: £35,000 - £40,000 (including car allowance of £3,200)
About the Role You will be responsible for the day to day management of a residential property portfolio, acting as the key point of contact between clients, leaseholders, and contractors. This role is based within the Birmingham office with a varied and autonomous workload across portfolio management, compliance, and client relationships.
Main Duties and Responsibilities
* Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
* Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
* Agree year end accounts with clients and handle associated queries and reconciliations
* Conduct regular site inspections and attend/lead AGMs and EGMs
* Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
* Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery
Essential Skills and Experience
* Proven experience managing a residential block management portfolio
* TPI qualified (or actively working towards qualification)
* Strong attention to detail with excellent organisation and prioritisation skills
* Experience producing and managing service charge budgets and accounts
* Confident in chairing and running client meetings face to face
Desirable
* ATPI qualification (or willingness to work towards it)
Benefits
* Competitive salary package
* Minimum 25 days annual leave plus additional holiday purchase scheme
* Bonus leave for birthday, Christmas Day, and wedding/civil partnership
* Paid volunteer days
* Healthcare cash plan, annual flu vaccinations, and eye care vouchers
* Company pension scheme and employee assistance programme
* Cycle to work scheme
* Referral bonuses and colleague introduction rewards
* Social events including summer and Christmas parties, team lunches, and company days
* Access to exclusive employee discount platform
* Structured professional development pathways with financial support for CPD and professional subscriptions
* On site mental health first aiders and wellbeing support