At AXA Health, our customer journey begins in Distribution. Working directly and with our intermediary partners, we’re responsible for approximately 300,000 members at new business and renewal. Our teams expertly guide SME (small to medium enterprise) businesses through our products and processes, so they can protect their employees. If you’re a leader and expert in the UK SME PMI (private medical insurance) healthcare market, this could be the role for you.
You’ll establish, develop and implement the strategy for AXA Health’s SME business to deliver profitable, sustainable growth through effective customer acquisition and retention. You’ll create compelling propositions, articulating a cohesive vision that delivers sales, retention and builds strong intermediary relationships, in line with agreed targets.
At AXA we work smart, this role is field-based and you’ll travel to visit AXA offices and client sites as required.
We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you’ll be doing:
1. Lead development of AXA Health’s SME business strategy. Set strategic vision to deliver agreed financial and business goals for the next 3 – 5 years.
2. Management of all intermediaries ensuring their portfolios operate (loss ratio, revenue, lapse rate, new business) in line with business requirements.
3. Provide strategic input to ensure SME products, services and propositions support an integrated, contemporary and leading-edge propositions for our clients.
4. Have overall accountability for P&L (profit and loss) for SME business.
5. Inspire and lead team of trusted colleagues (circa 195, based across the UK) to deliver business strategy, though effective development, performance management and focussed incentivisation.
6. Ensure brand strategy and marketing plans are deliver a fully integrated marketing communication and promotional strategy.
7. Establish and maintain effective governance to meet regulatory requirements and compliance requirements.
8. Own PRP (Performance Related Pay Scheme) which meet AXA policies.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
What you’ll bring:
9. Demonstrable experience in a similar UK SME PMI leadership role – essential.
10. Excellent commercial awareness and technical understanding of UK PMI market – essential.
11. Evidence of managing and leading a high performing, large multidisciplined team and P&L – essential.
12. Ability to act and think at a strategic level, create a compelling business vision and design and implement strategic growth and change – essential.
13. Exceptional influencing and negotiation skills.
14. Project and budget management expertise.
15. Strategic and business planning methodology.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
Please be aware that this position is a Certified Function roleunder the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
16. Competitive annual salary dependent on experience
17. Annual company & performance-based bonus
18. Contributory pension scheme (up to 12% employer contributions)
19. Cash car allowance £6,700
20. Private health cover
21. Life Assurance (up to 10 x annual salary)
22. 28 days annual leave plus Bank Holidays
23. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
24. AXA employee discounts
25. Gym benefits
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Who we are:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.