You're Day-to-Day...
* Provide a professional, welcoming reception experience
* Greet visitors & notify the appropriate member of staff of their arrival
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls and take messages where appropriate
* Sort & distribute post, and assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users and ensure all staff comply with security protocols.
We are looking for a friendly and experienced Receptionist to join our team at Cygnet Hospital Ealing. Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards.
This is a 37.5 hour contract per week working Monday - Friday. The working hours are as follows: 8am - 4:00pm (these hours are non-negotiable). You will be working in a fast-paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable, well-presented, and possess a friendly disposition with excellent communication skills. At least 1 year's experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills is required. A working knowledge of Microsoft Office is essential.
Requirements include:
* At least 1 year of experience as a Receptionist
* Organised, helpful, and good at multitasking
* Computer literate - including Windows/Word/Excel/Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly, & approachable with excellent communication skills
* GCSE Maths and English qualified, with a good level of numeracy and literacy
* Diligent & accurate, with an eye for detail and an understanding of confidentiality
About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. For more details, please visit the official website.
Benefits include:
* Expert supervision & support
* Employee referral scheme
* Cycle to work scheme & employee discount savings
Please note: Successful candidates will be required to undergo a standard or enhanced DBS check.
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