At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our North East Division is looking to recruit a Sales Advisor to join the Division’s Sales team.
The Role
The role of Sales Advisor, reports to the Sales Director and carries out all sales aspects involved in the day-to-day running of a development, whilst ensuring we give the highest level of service to all customers. The role also involves achieving or exceeding sales targets as well as effectively progressing reservations through contract exchange and legal completion.
1. Responsible for achieving sales targets, as defined by senior management
2. Liaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions including assisting customers post completion with the reporting of any repairs or customer issues
3. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales
4. Responsible for the general presentation of the site and ensuring it is always maintained to the highest standards
5. Ensure that all relevant knowledge is acquired to be able to give full and accurate information to purchasers
6. Guide customers around show homes, stock plots and site to fully demonstrate the product, features and benefits
7. Ensure all sales site visitors have been made aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative
8. Effectively utilise Bellway’s CRM system, including maintaining accurate records
9. Liaise with Site Manager to ensure all customer meetings are arranged in a timely manner
10. Attend and record a weekly Sales/Site Meeting with the Site Manager and complete any action points arising
11. Ensure compliance with industry regulations and company policies, processes and standards
Experience, Qualifications and Skills
Experience
12. Experience of working within the housebuilding industry would be beneficial
13. Experience of delivering excellent customer service
14. Experience of working with confidential and sensitive information
15. Experience of property sales and marketing process
16. Experience of dealing with people in a customer focused environment including home visits
17. Experience of establishing effective working relationships with other property professionals and outside agencies
Qualifications and Training
18. Current full UK driving licence
19. Access to a vehicle for business use as required
Skills and Aptitude
20. Ability to develop a thorough knowledge of the home buying/conveyancing process
21. Ability to use own initiative to plan, prioritise and organise work to meet sales/completion targets
22. Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systems
23. Ability to communicate effectively with all stakeholders and have strong interpersonal skills
24. Committed to diversity and inclusion
25. Ability to work alone or within a team environment
The Role and Working Conditions
26. Predominantly a site-based role but with travel to divisional offices required
27. Flexible approach with regard to working hours and location, including weekends and occasional evenings as required
In return we can offer you:
28. Competitive basic salary + monthly commission
29. Contributory pension scheme
30. 25 days holiday, plus bank holidays
31. Access to discounts and benefits portal
32. ShareSave Scheme
33. Cycle to Work Scheme
34. Life assurance
35. Holiday Purchase Scheme
36. Earn and Learn Opportunities
We reserve the right to close this vacancy if a large volume of applications are received.