1. Must be available for a temporary contract.
2. Must be comfortable with both customer service and administrative duties.
About Our Client
This company are committed to providing efficient and reliable services to their clients, ensuring a high standard of customer satisfaction.
Job Description
3. Manage the end-to-end claims process, ensuring timely and accurate resolution.
4. Communicate effectively with customers, suppliers, and internal teams to gather necessary information.
5. Maintain detailed records of all claims and correspondence.
6. Analyse claims data to identify recurring issues and recommend improvements.
7. Provide support to the customer service department in handling claims-related queries.
8. Ensure compliance with company policies and industry regulations.
9. Prepare reports on claims activity for management review.
10. Assist with additional administrative tasks as required within the department.
The Successful Applicant
A successful Claims Coordinator should have:
11. Previous experience in a customer service or administrative role.
12. Strong organisational and time management skills.
13. Excellent verbal and written communication abilities.
14. Proficiency in using standard office software and systems.
15. A keen eye for detail and a methodical approach to tasks.
16. Problem-solving skills and the ability to work independently.
What's on Offer
17. Competitive hourly pay
18. Opportunity to gain experience in a reputable company.
19. Supportive and collaborative work environment.