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Methods Business and Digital Technology Limited
Methods is a £100M+ IT Services Consultancy that has partnered with various UK government departments and agencies to transform public sector operations. Established over 30 years ago and UK-based, we leverage our expertise in transformation, delivery, and collaboration to create end-to-end business and technical solutions that are people-centered, safe, and future-oriented.
Our human-centric approach distinguishes us from other consultancies, system integrators, and software houses. With people, technology, and data at our core, we aim to create value and sustainability for our clients, staff, communities, and the planet.
We collaborate closely with our clients to ensure project success, sharing skills and solving problems together. At Methods, we value a fun, hardworking environment where learning from mistakes is encouraged.
While primarily focused on the public sector, Methods is expanding its private sector client base.
Methods was acquired by the Alten Group in early 2022.
Requirements
About The Role
Methods Ltd seeks consultants specializing in creating clear and helpful content. Content designers ensure that users can find information easily, when and where they need it, in a way that makes sense to them.
They work with user researchers, interaction designers, and other team members to understand user needs and develop content accordingly.
If you're a mid-level content designer, you should be able to craft user-friendly content and guide others to meet user needs.
As a content designer at Methods Ltd, you will:
* Create usable and accessible content
* Solve problems within multidisciplinary teams using Agile methodologies
* Adapt to changing deadlines, workloads, and goals
* Design products, services, and websites that meet user needs
* Follow user-centered design practices for public-facing and internal services
* Champion inclusive content design approaches
* Analyze user research findings and analytics data to understand user needs
* Use analytical skills to help the team challenge assumptions
* Write content that meets WCAG accessibility guidelines
* Participate in communities of practice
* Build and maintain relationships with clients and stakeholders
Ideal candidates will have:
* Practical experience with Agile practices
* Strong communication and interpersonal skills
* Knowledge of GDS guidelines and service standards
* Excellent writing skills and familiarity with style guides
* The ability to simplify complex information
* Experience working with multidisciplinary Agile teams (e.g., UX designers, researchers, developers)
* Understanding of user research processes and contributing to research activities
* Ability to apply content strategy to user-centered work
* Experience designing accessible, inclusive content
* Skills in using data and user insights for content planning and review
* Experience with content management systems
* Experience sharing work through peer reviews, crits, and meetups
* Good consultancy skills, including stakeholder management
* Ability to promote content design and Agile methodologies
* Resilience, collaboration, passion for public service, determination, creativity, listening skills
This role requires or is willing to undergo Security Clearance. Candidates will need to complete a Baseline Personnel Security Standard check during onboarding. Details are available on the government website. If unable to meet these criteria, employment may be delayed or rejected. Further details will be discussed during the interview process.
Methods values its people and supports their development and enjoyment at work.
By joining us, you can expect:
* Opportunities to develop your skills and experience
* Participation in impactful projects
* Inspiring leadership
* A supportive, collaborative environment
Development opportunities: Access to LinkedIn Learning, management development programs, and training.
Wellness: 24/7 confidential employee assistance program.
Flexible working: Including home working and part-time options.
Social activities: Office parties, breakfast Tuesdays, pizza Thursdays, Thirsty Thursdays, and charitable initiatives.
Time off: 25 days annual leave plus bank holidays, with options to buy extra days.
Volunteering: Two paid days annually for community or charity work.
Pension: Salary Exchange Scheme with 4% employer and 5% employee contributions.
Discretionary bonus: Based on performance.
Life Assurance: Coverage of 4 times base salary.
Private Medical Insurance: Non-contributory, including dependents.
Worldwide Travel Insurance: Non-contributory, including dependents.
Enhanced maternity and paternity pay.
Travel benefits: Season ticket loans, cycle to work schemes.
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