Employee Relations Advisor
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Location: Speke, Liverpool (Hybrid – 4 days office, 1 day home)
Hours: Part-time, Monday-Friday, 25 hours per week (Full time equivalent - 35 hours)
Salary: £35,000 pro-rata + 27 days holiday plus bank holidays (pro-rata)
At FRC Group, our mission is simple but ambitious: to End Furniture Poverty. Guided by our values of Bravery, Creativity, Passion, and Professionalism, we combine commercial success with a social heart. Now, we’re looking for an experienced and proactive Employee Relations Advisor to join our People & Culture team and help us create a positive, fair and supportive workplace for everyone.
About the role
As an Employee Relations Advisor, you’ll be the go-to expert for managers and employees on all things employee relations. You’ll provide pragmatic, legally sound advice and manage ER cases from start to finish — from absence and performance issues to disciplinary and grievance matters. You’ll coach managers, contribute to policy improvements, and help us build a culture where colleagues feel valued and supported.
What you’ll do
* Act as a main point of contact for HR and ER queries
* Advise managers and employees on ER matters in line with UK employment law, ACAS best practice and our policies.
* Manage a varied caseload, ensuring fair, consistent and timely resolutions.
* Draft and review case documentation, including letters, reports and records.
* Support the HR Business Partner with proactive interventions to improve employee experience and retention.
* Monitor ER trends and provide insights to shape policy and training.
* Deliver and support manager training on ER and employment law updates.
About you
You’ll have a strong understanding of UK employment law and experience managing a variety of ER cases. You’re a confident communicator, able to build trust at all levels, and you approach challenges with resilience, empathy, and a solutions focus.
Essential:
* CIPD Level 5 qualification (or equivalent).
* Proven experience managing ER cases independently.
* Excellent written and verbal communication skills.
Desirable:
* HR experience in logistics/manufacturing.
* Broader HR generalist experience.
Why join us?
* Be part of an organisation with a strong social mission and clear values.
* A role where your expertise truly makes a difference to people’s working lives
Benefits
* 27 days holiday per year plus bank holidays
* Up to 10% pension match
* Staff purchase schemes
* Medicash health insurance
* Employee assistance program
* Travel passes
* Cycle to work scheme
* Birthday celebrations and meals
* Values awards & vouchers
* 3 paid volunteering days per year
* Free parking
* Death in service
* Enhanced maternity and paternity pay
* Free tea, coffee, and fruit
* Wonderful Wednesdays – Free Toast and gatherings
* Training and Development opportunities
* A great place to work with a positive social impact
Interested?
Apply now and help us make our workplace even better while contributing to a mission that changes lives.