Global Programme Renewals
* Create and agree on the annual service plan for each international client.
* Formulate and agree on the renewal data gathering strategy and timeline.
* Provide input into strategy meetings with clients, brokers, and insurers.
* Work with insurers and broking teams to establish local and master policy requirements (limits, cover, nuances, issuance details).
* Identify local nuances such as tariffs, wording restrictions, and local retentions with insurers.
* Agree on or set KPIs with insurers regarding policy and certificate issuance, premiums collection, and cash flow, including post-renewal review during stewardship meetings.
* Contribute to or produce premium allocations, ensuring they are benchmarked with local norms and comply with tariffs.
* Agree on network fees.
* Communicate the group programme to broker networks and local client operations as required.
* Manage insurer administration of local policies, including timely instructions to fronting companies, communication on status, and monitoring issuance and invoices.
* Attend meetings with local brokers and clients regarding local and global insurance issues.
Local Programme (stand-alone policies/compulsory covers)
* Communicate group risk purchasing philosophy to local brokers and clients where appropriate.
* Produce analysis reports of local policy summaries to ensure:
o Compulsory covers are purchased.
o No duplication with global programme.
o Local policies dovetail with global programme.
o Adherence to group risk purchasing philosophy.
o Compliance with remuneration parameters.
* Work with clients and local brokers to maximize WTW Global Network appointments on local lines.
* Manage local broker service requirements with clients.
General Advice
* Provide information on admitted/non-admitted status, compulsory covers, local policy requirements, and regulations.
* Advise colleagues, prospects, and clients on the operation of the global programme and insurers’ capabilities to deliver global solutions.
* Serve as a knowledge focal point for insurers' international expertise and processes.
Qualifications
• Preferably educated to A levels with at least 2 years of relevant industry experience.
• Preferably with professional qualifications such as ACII or working towards it.
Skills
* Intermediate IT skills (Microsoft Office suite).
* Comprehensive insurance and underwriting knowledge.
* Strong interpersonal and communication skills to build and maintain client and insurer relationships.
* Professional demeanor with internal and external contacts, representing BU and Willis Group credibly.
* Excellent client focus and experience delivering high levels of service.
* Analytical skills to assess situations and recommend solutions.
* Understanding of processes supporting the operating model and strategy for BU and Willis GB.
* Experience working with and adhering to client service systems and processes.
* Intermediate data analysis and presentation skills.
Equal Opportunity Employer
We believe diversity makes us stronger. Our workforce reflects the markets we serve, fostering an inclusive environment where colleagues feel valued and empowered. We embrace all diversity types and promote a culture of inclusivity. Our flexible, hybrid work model depends on team, role, and client needs, rooted in trust and adaptability.
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