Head of Sales & Marketing
Contract Type This is a full time( 37.5 hours) permanent role, however we are happy to consider applications made on a flexible working basis
This role may involve occasional evening and weekend working
Salary: £47,000 - £50,000 pa
About Us
Norwich Theatre is one of the leading arts organisations in the UK and the largest in the East of England, encompassing the historic Theatre Royal, the creative hub Stage Two, and the intimate mid-scale Playhouse. We present, produce and co-create a vibrant programme of live performance and creative engagement activities to entertain, enrich and inspire audiences of all ages and backgrounds, and we work with national and international partners to ensure we bring the very best theatre to our region.
We are an independent not-for-profit charity with no regular public funding, and rely on a share of ticket sales, one-off grants, fundraising/membership schemes and other commercial activities to deliver the work we do both on stage and in communities.
About the role
The Head of Department at Norwich Theatre plays a crucial leadership role in managing and overseeing a specific area of the Theatre's operations. This key senior management role works strategically to develop and articulate Norwich Theatre's brand, vision and strategic priorities to enhance brand profile, drive audience engagement, and drive acquisition and revenue growth
Overseeing the marketing, communications, sales and box office teams, you will lead the development and delivery of multi-platform, content-rich campaigns with a focus on ticket sales, acquisition, retention and development of audiences, participants and visitors across Norwich Theatre's whole offer.
About you
You are likely to have significant experience in sales, with a strong record of achieving goals and driving success, together with experience in marketing campaigns and knowledge of communications for the purpose of brand promotion, sales or audience/customer base development.
Strong people management skills with the ability to lead and motivate a team to high performance, whilst promoting an inclusive positive working culture will be key for this role.
An interest in the arts is always a bonus
We offer
A good salary, 25 days holiday, plus public holidays, plus your birthday off, together with an inclusive culture focussed on wellbeing and happiness. We have a commitment to personal and professional development, discounts on a range of food, drink and theatre tickets and access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more.
Living and working in Norwich
Norwich is a vibrant, safe, modern city with strong historical roots, providing a high quality of life – it was previously named the happiest city to work in the UK. It was also was named by the Sunday Times as one of the Best Places to Live In 2021.
For more information about living and working in Norwich please see the Work in Norwich website
Closing Date 17 October 2025 Interviews are planned for 6 and 7 November