Who You Are You are a compassionate and culturally sensitive leader with a commitment to service improvement and putting residents first. You have extensive experience in managing staff and resources in a crematorium environment, ensuring compliance with statutory regulations and maintaining high standards of service delivery. You are flexible and adaptable, able to communicate effectively with both internal and external stakeholders, and demonstrate strong financial and resource management skills. What the Job Involves As the Crematorium Manager, you will oversee the management of the Crematorium services team at Breakspear Crematorium. You will ensure that team plans and performance targets are delivered in alignment with the Council's vision and policies. Your responsibilities include managing the Council's registrars' function, ensuring compliance with cemetery regulations, and maintaining relationships with key stakeholders. You will supervise staff, manage budgets, oversee service delivery, and implement continuous improvement initiatives. Additionally, you will ensure the maintenance and safety of all crematorium facilities and equipment. Skills Compassionate and culturally sensitive service delivery In-depth knowledge of cremation laws and regulations Effective team management and leadership Sound financial and budget management Strong written and verbal communication Ability to develop and maintain stakeholder partnerships Proficiency in ICT and service-specific software Commitment to continuous personal and professional development