Overview
Customer Assistant - Fashion, Home & Beauty - Mansfield Outlet. Join to apply for the Customer Assistant - Fashion, Home & Beauty - Mansfield Outlet role at Marks and Spencer.
Working pattern
Saturday: 11:30 – 19:00
Week 1
* Monday: 14:00 – 20:30
* Friday: 14:00 – 20:30
* Saturday: 11:30 – 19:00
Week 2
* Thursday: 14:00 – 20:30
* Friday: 14:00 – 20:30
* Saturday: 11:30 – 19:00
What you’ll do
You’ll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Key responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
Marks & Spencer is committed to Inclusion, Diversity and Equal Opportunities. Flexible working is available. If you require reasonable adjustments to any part of the recruitment process, share those requirements when applying and we will endeavour to provide a fair and transparent assessment process.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industry
* Retail
#J-18808-Ljbffr