Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time, 12 month fixed term contract basis for our Boutique charity shop on the Lisburn Road in Belfast. About Us: Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the worlds poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders. About the role: To support the shop manager with all aspects of managing the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concerns work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations for the boutique and acting as the face of Concern Worldwide and raising public awareness of our campaigns. You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by: Ensuring a high standard of customer service Achieving targets to maximise income Maintaining a high standard of visual merchandising Supporting the store manager to actively recruit volunteers Working with the manager to generate stock Achieving expectations within campaign activities About you: As Assistant Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will support the Shop Manager to lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills. This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world. Equality, Diversity and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. Concern Charity Retail in Northern Ireland: There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, Andersonstown Road and the Antrim Road in Belfast. CONDITIONS OF APPOINTMENT It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. The Assistant Shop Manager would be recruited on the basis that they could provide flexible cover if required across the 2 or 3 of our Belfast shops. Part time - 28 hours per week on a 12 month fixed term contract. Overtime is required. Appointment will be subject to a six-month probationary period If you require a paper application form, please contact us. Salary: GB2, £23,107 - £25,674 full time (pro rata based on 28 hours - £18,485.6 - £20,539.2 per annum). Deadline: 9thJuly 2025. Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date. The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form. Details of our benefits can be found on our website: Skills: Charity Retail Customer Service volunteer management recruit volunteers visual merchandising generate stock