Arcus FM Cirencester, England, United Kingdom
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Arcus FM Cirencester, England, United Kingdom
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Why Join Us
Are you looking for an employer who is big on career development?
Why Join Us
Are you looking for an employer who is big on career development?
Do you enjoy communicating with various stakeholders?
Do you thrive on delivering on set SLAs/KPIs?
Do you want to provide the best customer service?
If yes then read on, as Arcus Facilities Management are seeking an experienced PPM Coordinator, to join us on a permanent basis in Cirencester.
What You'll Be Doing
Ensure PPM Remedial quotations are received and uploaded to Verisae for the client’s approval within the contractual KPI timeframe.
* Reviewing approved PPM Remedials, ensuring the tasks are allocated and shared with the supply chain and internal teams on time and following them through to completion within the contractual KPI.
* Drive and improve overall Arcus Compliance.
* Supervise and maintain all compliance documents.
* Supporting in running of reports from Verisae against PPM/Quote status’ - analysis & reporting.
* Utilising Arcus resource to maximise efficiency.
* Chase and escalation management.
* Identifying and assessing areas of significant business risk.
* Managing and reporting compliance breaches and exposures.
* Developing, implementing, and maintaining internal audit policies and procedures in accordance with best practices.
* Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.
* Respond to all customer requests within specific contractual / procedural timescales in order to meet agreed KPI's and SLA's.
* Provide support to the Service Delivery Manager, Admin team and PPM Co-Ordinator.
* Working with the Service Delivery Manager to identify ways of developing and advancing processes and procedures within compliance.
* Ensuring that Compliance, Incident, and Operational Reports are submitted in the agreed format, on a timely basis and in line with reporting requirements.
Specific Qualifications
What We're Looking For
* Strong MS Office skills together with knowledge of Excel (VLOOKUP’s)
* Understanding of soft facilities management.
* Experience of business systems preferably Verisae.
* Technical knowledge of property assets and their maintenance requirements
* Frequency of assets
* Understanding of certification/reports, to interpret supply chains dockets
If you have a ‘can-do’ attitude are flexible, having great listening and problem-solving skills. Have experience within either call centre or any type of retail sector, then we want to hear from you!
When You Join Us, You’ll Receive
* Salary: £28,000 - £31,000 per annum (depending on experience)
* 25 days annual leave, plus bank holidays
* Up to 4% discretionary bonus scheme, subject to achievement of targets
* 25 days annual leave + Bank Holidays
* Group personal pension scheme of matched contributions between 5% and 6%
* Life Assurance
* Funded Training Sponsorship Scheme
* Cycle to Work Scheme
* Health Cash Plan
* Up to 10% off B&Q/ Trade Point
* 20% off Nuffield Fitness and Wellbeing Centres
Don’t miss out on this great opportunity, and apply today by clicking on the ‘apply’ button.
Requisition ID
2025-7501
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Facilities Services
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