Overview
We’re looking for Support Workers in the Southampton area. As a Mental Health Support Worker with Cera you will play a fundamental part in improving the lives of people with mental health conditions and a history of substance misuse. You will need to be comfortable supporting people who may at times present with challenging behaviour; training will be given. The role may include elements of personal care.
Are you prepared to support people in crisis, and to de-escalate sensitive situations?
Can you help people to make a positive change to their lives?
Can you communicate effectively and use active listening skills to understand people\'s needs?
Role highlights
* Shift patterns consist of days or nights, part-time or full-time; we are flexible on the days you work, although some weekend working is essential.
* We can only consider both drivers
* Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities
Our benefits
* Enhanced bank holiday rate
* Holiday pay and pension scheme
* Free DBS, company mobile phone and uniform provided
* Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.
* Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and more
* Enhanced maternity (12 weeks full pay), paternity and parental leave policies
* Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.
* Extra earnings through our referral scheme Care Friends - £500 per referral
More about the role
* In this role you will need to be able to communicate and promote positive behaviour, identifying triggers in order to prevent escalations of stressful situations.
* You must also be prepared to handle emergencies and crisis situations, using de-escalation techniques to diffuse situations.
* You will have an awareness of and sensitivity to diverse cultural backgrounds and the co-occurring disorders and how they can influence mental health and substance misuse issues.
* You will be resilient and able to manage stress and the emotional demands of the role.
* You should have the ability to work collaboratively with other healthcare professionals, social services and community organisations to ensure the people you support get access to a full range of support services.
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