Job Description
Operations & Customer Support Coordinator – Fine Art & Antiques Logistics
Location: Elstree
Salary: £25,000 – £30,000
I’m working with a specialist fine art & antiques freight forwarder looking for a customer-facing administrative coordinator to support their operations team.
This is a great opportunity for someone organised and detail-driven, with an interest in high-value logistics and potentially creative content/social media.
The Role
A support-focused position, assisting with the coordination of high-value art and antique shipments — ensuring everything is accurate, compliant, and runs smoothly.
Key Responsibilities
• Booking courier collections and deliveries
• Checking customs documentation and shipment details
• Acting as a point of contact for customer queries and updates
• Managing claims, damages, and issue resolution
• Liaising with internal teams, galleries, and clients
• Supporting short-form content (TikTok/Instagram) around packing & logistics
What They’re Looking For
• Admin, logistics, or customer-facing experience
• Strong attention to detail and organisation
• Confident communicator
• Interest in social media/content creation
• Any exposure to fine art or high-value goods is a bonus
What’s on Offer
• Salary £25,000 – £30,000
• Entry into a specialist, high-value logistics sector
• Potential creative involvement in social media
• Supportive team with development opportunities