CRS are currently assisting a specialist market leading rental company in sourcing a full time Hire / Sales Controller to join the existing team in the Uddingston area.
The Hire/Sales controller is required to join an expanding branch to provide full support in all areas of internal sales. This will include customer service, hire transactions and stock takes.
Working closely with the internal sales team to achieve business objectives, the role is a pivotal position in ensuring the success of the branch, working alongside the team who support the head of customer services.
As Hire/Sales Controller you will be expected to continue to develop and grow existing and new accounts whilst providing an excellent level of customer service.
This is a fast moving growing business requiring a candidate who can work efficiently and to timescales on a daily basis. An enthusiastic and customer service orientated individual who has tool or hire experience where possible.
Hire Controller responsibilities:
* Manage own workloads and to prioritise daily activities
* Confident telephone manner when dealing with customer enquiries
* Learn the technical aspects of a range of tools
* Work in a team environment towards specific goals
* Produce reports
* Manage customer database
Experience:
* Experience of hire equipment industry and sales is highly desired
* Demonstrable customer service experience in a fast paced environment
* Good geographical knowledge of the surrounding Uddingston / Glasgow area would be highly advantageous.
* Excellent customer service skills with proven experience both face to face and over the telephone
* Good IT skills and systems knowledge
* Previous experience in producing branch reports and updating customer databases
This is an exciting opportunity to join a front leader with excellent prospects and job stability, during a time that shows great success and expansion within the business