Babergh and Mid Suffolk District Council are looking to recruit a Sustainable Travel Infrastructure Officer to join our team based in Ipswich, Suffolk. You will join us on a full time, fixed term contract or secondment opportunity for 2 years basis. The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time).
This role is open to full time, part time, and job share applications, all of which will be assessed equally.
Join our team
We are looking for a Sustainable Travel Infrastructure Officer to join our Climate Change and Nature Recovery team.
If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
As our Sustainable Travel Infrastructure Officer, you will support the planning and delivery of projects that make it easier for people across Mid Suffolk to travel in low-carbon, healthier and more sustainable ways.
This role is about helping turn the council’s sustainable travel ambitions into real, on-the-ground improvements across our district.
Typical activities will include:
Supporting delivery of walking and cycling infrastructure projects
Helping coordinate EV charging initiatives and sustainable travel infrastructure
Tracking project progress and supporting reporting and communications
Providing sustainable travel input into planning applications and wider council projects
Working with partners and communities to support local sustainable travel improvements
This is a varied, hands-on role that will suit somebody who enjoys balancing desk-based coordination with practical project delivery.
About you
You will be motivated by making a practical difference to how people travel and comfortable working across multiple projects and partners at the same time.
Candidates should have:
a relevant degree or equivalent experience in sustainability, transport, environmental management, project management or a related field
experience supporting the delivery of infrastructure, transport or place-based projects
an understanding of sustainable travel, active travel and/or electric vehicle infrastructure
experience working with external partners such as highways authorities, contractors or consultants
the ability to provide clear progress updates through reports, briefings or dashboards
good working knowledge of Microsoft Office.
You will also bring:
strong communication and stakeholder engagement skills
good organisational skills and the ability to manage competing priorities
a proactive, problem-solving approach
the ability to work collaboratively across teams and programmes.
Due to the need to undertake site visits and attend community meetings across a range of rural locations, you will need a full clean driving licence and access to a vehicle insured for business use and be willing to occasionally attend evening or weekend events (with time off in-lieu).
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.
We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.
We believe that the heart of Suffolk is an incredibly special place to live and work, with:
60 conservation areas
two National Landscapes
many picturesque market towns
It is no surprise we are ranked among the top 50 places to live in the UK.
Employee Benefits
We offer a comprehensive benefits package, including:
Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
Competitive Local Government Pension Scheme.
Wellbeing Support and Employee Assistance Programs.
Private Health Care Options.
Electric Vehicle Salary Sacrifice Scheme.
Paid volunteering days.
Flexible and hybrid working arrangements (Business needs permitting).
Great learning and development opportunities.
Closing date: 9am, 2 March 2026.
Interview dates: 19/20 March 2026.
If you think you have what it takes to be successful in this Head of Customer Experience role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts